A collection of the most common questions we receive about domain name administration - covers topics such as accessing domain names, changing nameservers, and updating contact information.
Domain Name Administration FAQ
FAQ: I Moved My Domain Name From Melbourne IT To Another Provider, But I’m Still Being Charged
This article aims to address concerns about the differences between billing for domains and billing for hosting - different services that can exist independently, and aren't necessarily cancelled simultaneously.
Transferring Domains Away From Melbourne IT
If you wish to transfer your domains away but have questions, this article will help to address the process of transferring it away and the common problems customers face (and how to avoid them).
Domain Password/EPP Code/Auth Code
A domain password/EPP code/Auth code is different to a regular password that you would use to login to an account - these codes are used to prove your ownership and transfer domains.
Setup Website and URL forwarding
Setup Webiste and URL forwarding on the Web and Email Forwarder or Domain Manager services
Melbourne IT nameservers
An overview of Melbourne IT's nameservers.
Update Domain Whois Contact Details
The registrant, admin, tech and billing contacts for any of your domains can be modified through your Melbourne IT account.
Changing Ownership Of .au Domain Names
Changing ownership of .au domain names is different to a transfer of the domain name - this article outlines the steps you have to take in order to transfer a .au domain between owners.