A collection of the most common questions we receive about domain name administration - covers topics such as accessing domain names, changing nameservers, and updating contact information.
Domain Name Administration FAQ
Domain Password/EPP Code/Auth Code
A domain password/EPP code/Auth code is different to a regular password that you would use to login to an account - these codes are used to prove your ownership and transfer domains.
How do I register a domain name?
A guide on how to register your domain name.
Transferring Domains Away From Melbourne IT
If you wish to transfer your domains away but have questions, this article will help to address the process of transferring it away and the common problems customers face (and how to avoid them).
Melbourne IT nameservers
An overview of Melbourne IT's nameservers.
Changing Ownership Of .au Domain Names
Changing ownership of .au domain names is different to a transfer of the domain name - this article outlines the steps you have to take in order to transfer a .au domain between owners.
Creating MX Zone Records
MX records are used to control mail for a domain - they tell mail sent to a domain which server to point to. If you need to add these records, this article contains information on how to do that on both Cloud and cPanel.
How do I disable or enable auto-renewal?
A guide on how to disable or enable the auto renewal of domain names.