A collection of the most common questions we receive about domain name administration - covers topics such as accessing domain names, changing nameservers, and updating contact information.
Domain Name Administration FAQ
Domain Password/EPP Code/Auth Code
A domain password/EPP code/Auth code is different to a regular password that you would use to login to an account - these codes are used to prove your ownership and transfer domains.
Transferring Domains Away From Melbourne IT
If you wish to transfer your domains away but have questions, this article will help to address the process of transferring it away and the common problems customers face (and how to avoid them).
Melbourne IT nameservers
An overview of Melbourne IT's nameservers.
Setup Website and URL forwarding
Setup Webiste and URL forwarding on the Web and Email Forwarder or Domain Manager services
Changing Ownership Of .au Domain Names
Changing ownership of .au domain names is different to a transfer of the domain name - this article outlines the steps you have to take in order to transfer a .au domain between owners.
Update Domain Whois Contact Details
The registrant, admin, tech and billing contacts for any of your domains can be modified through your Melbourne IT account.
Creating MX Zone Records
MX records are used to control mail for a domain - they tell mail sent to a domain which server to point to. If you need to add these records, this article contains information on how to do that on both Cloud and cPanel.