It is possible to transfer (a.k.a. migrate) both your domain name and your associated website hosting service to Melbourne IT. Each process is performed separately, and neither of the processes are dependant on each other. You can transfer the domain registration to Melbourne IT at any time and retain your hosting service where it is. Similarly you can transfer your website to Melbourne IT hosting services and leave the registration at the original/current registration provider.
Depending on your current domain registration details and hosting configurations, Melbourne IT can help tailor a migration plan to suit your needs.
How to transfer your domain name: the basics
You can initiate the transfer of domain names to Melbourne IT via your account, or through the Melbourne IT website.
Simply click the “ Orders” tab at the top of your Console home page, which will open a page where you can initiate a domain transfer request. NOTE: In many cases, domain transfer passwords (EPP, UDAI, Auth-Info) will be required to initiate a transfer request.
.au domain names can be migrated in bulk by simply uploading a spreadsheet, available from within The Console admin panel. This is free and doesn't require you to pay for the domain name renewals at the same time, unless it within 89 days of expiry and up for renewal.
Other domain names, like .com, require you to renew the domain names as you transfer from one registrar to another. A bulk transfer of .com domain names is available on request – please speak with our Customer Service Team for further information.
For detailed transfer assistance, please click below:
How to transfer your website: the basics
You can transfer hosting from one provider to another with minimal downtime for the website and its associated email hosting services. There are several methods to achieve this, the easiest being to set up the hosting environment with Melbourne IT and test to ensure it is operational before transferring name servers to point to the newly set up website. We have written a detailed article on Transferring a website with no downtime to assist customers in processing the website migration on their own.