Resolved - MEX Service Impaired

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Update: 28.04.2015 12:25AEST
Service appears to be restored. It may take some time for certain functionality to return for some customers, depending on your network. If you are still experiencing difficulties after approximately an hour, please contact our support team for further troubleshooting.

28.04.2015 11:30AEST

Some customers may currently be experiencing issues accessing their Managed Exchange mail service.  We are aware of this problem and our Technical Teams are working to resolve this issue as a priority. Affected customers may experience mail delays and/or mail delivery errors. This should not affect customers using the Cloud or Cpanel mail services; only those with the Managed Exchange mail service seem to be affected at this time.
We regret that at this time we cannot provide an estimate of when this service will be returned to full operation, although we will be updating this Service Alert with progress reports as work continues.
Thank you for your patience while we work to restore your services.
Kind Regards,
The Customer Service Team


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