How to change Thunderbird settings for Cloud email

« Go Back



Mozilla Thunderbird is a free email client developed by the Mozilla Foundation. They are the team that created the popular web browser Mozilla Firefox. Setting up your Cloud email with Melbourne IT is a simple process.

Please note this guide follows setting for our Cloud platform. The guide follows settings for a POP configuration which is the most common type of email setup, however if your interested in using an IMAP setup please follow the guide, but refer to the table at the bottom of this article for settings pertaining to IMAP.

Thunderbird Settings

1. Open Thunderbird
2. Right Click on your Mailbox and select Settings
 Thunderbird 1
This should load a new dialog box with your account settings. Change to the Server Settings tab. Ensure your Server name is set to and that your username is your full email address  
Thunderbird 2
After that select the Outgoing Server (SMTP) tab.  Select edit next to your SMTP server of choice. Ensure your Server name is set to and ensure that you have set your username as your full email address e.g , from the drop down box make sure the Authentication method is set to Password. With the port being 587
Thunderbird 3
After that simply click OK and you should be good to go! If you are still experiencing issues you may need to reset your password.

Email Settings

Your NameYour name as you wish it to appear for your recipients.Your Name
Email AddressYour full email
Incoming mail serverIf you are using POP (most people will) use pop.example however if using IMAP please use imap.yourdomain.comPOP
Outgoing mail server (SMTP)Enter our outgoing mail server. Please note that if you wish to send through our SMTP server it does require
User NameYour full email
PasswordYour mailbox password***************
Incoming PortFor POP the default port is 110 , however if using SSL the port is 995.

For IMAP the default port is 143, however if using SSL the port is 993.

Normal = 110
SSL =  995

Normal = 143
SSL = 993

Outgoing PortMost ISP's tend to block port 25, so we recommend you use 587.Non SSL = 587
SSL = 465

Was this article helpful?


Please tell us how we can make this article more useful.

Characters Remaining: 255