How To Cancel Subscription Services

« Go Back



You may cancel your subscription at any time by signing into your account and following the instructions provided below.

How to cancel a service

Follow the instructions below to cancel a subscription service.

  1. Login into your account.
  2. Click on the Account tab.
  3. Navigate to the General admin and reports area and click Cancel Services.
  4. Select your domain from the drop down menu.
  5. Tick the box next to the subscription you wish to cancel.
  6. Select a cancellation reason.
  7. Select whether you wish to cancel the service immediately or allow the current subscription to expire.
  8. Rate your satisfaction with our services.
  9. Leave any comments or provide us some feedback.
  10. Click [Cancel service].

Once a cancellation is submitted, you will receive a cancellation reference ID. Keep a record of this in case you need to refer to your cancellation request later.

Can I get a refund after cancelling a service?

Please see the Refunds policy FAQ for frequently asked questions about refunds.



Was this article helpful?


Please tell us how we can make this article more useful.

Characters Remaining: 255