You may cancel your subscription at any time by signing into your account and following the instructions provided below.
How to cancel a service
Follow the instructions below to cancel a subscription service.
- Login into your account.
- Click on the Account tab.
- Navigate to the General admin and reports area and click Cancel Services.
- Select your domain from the drop down menu.
- Tick the box next to the subscription you wish to cancel.
- Select a cancellation reason.
- Select whether you wish to cancel the service immediately or allow the current subscription to expire.
- Rate your satisfaction with our services.
- Leave any comments or provide us some feedback.
- Click [Cancel service].
Once a cancellation is submitted, you will receive a cancellation reference ID. Keep a record of this in case you need to refer to your cancellation request later.
Can I get a refund after cancelling a service?
Please see the Refunds policy FAQ for frequently asked questions about refunds.