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Note: This article covers Melbourne IT DPS customers only.

We have compiled a list of terms you will commonly come across in the support pages and your admin panel, for you to reference.

What is a domain?
A domain is a name that points to an IP Address. 
For example: points to the IP Address

What is a name server?
A name server is a server that holds a set of records directing a domain name to IP Address.
For example: has the name servers: and that points to the IP Address

What is a zone file?
A zone record is a file on a name server that stores the mapping of a domain to an IP Address.

What is a TLD?
A TLD or Top Level Domain is essentially the last part of a domain name (also called a domain extension). For example: .com, .au, .nz, .coffee and .mobi are all TLDs.

What is a gTLD?
gTLD stands for Generic Top Level Domain. These are the most popular TLDs and include .com, .org, and .net.

What is a ccTLD?
ccTLD stands for Country Code Top Level Domain.  These end with an identifier of the country, such as .au (Australia), .uk (United Kingdom), .de (Germany) and .jp (Japan).

What is an RNC? – Why is there a fee for an RNC?
RNC stands for Registrant Name Change.  It is used to change the ownership information linked to .au domains.  There is an administration fee associated with an RNC because it is a legal change of ownership of the domain. Included in the fee is two years of domain registration from the date the RNC takes place.

What is cPanel?
cPanel web hosting is an off-the-shelf, single-server hosting service with a user-friendly interface that allows you to easily manage various aspects of your website, including web files, databases, email and DNS.

What is Cloud?
Our cloud hosting service is a load-balanced, multi-layered infrastructure hosting service provided by a large cluster of servers sharing the overall workload. Across the cluster, different servers provide different services. For example, one cluster of servers provide HTML and CSS, another cluster provides PHP and another cluster provides SQL. This ensures a stable hosting environment which is not susceptible to load spikes caused by other users.

What is a VPS?
A Virtual Private Server (VPS) is an emulation of a physical server that allows you to install your own software and manage your own server space.  This option is best for those who want to have access to server configuration options that you cannot get on shared hosting services.

What is ICANN?
ICANN stands for the Internet Corporation for Assigned Names and Numbers.  It is a non-profit organisation which coordinates the Internet’s global domain name system (DNS).

What is AUDA?
.au Domain Administration Ltd (auDA) is the policy authority and industry self-regulatory body for the .au domain space.  This is where you go to find out about the legal requirements for the .au domain space.

What is WHOIS?
WHOIS is a tool you can use to find out details about a domain, such as the registrar, registrant, name servers and domain status.

What is Ausregistry?
Ausregistry is the technical manager of the .au domain space. A great way to describe them is as the .au domain wholesale provider.  Austregistry is responsible for registering and maintaining all .au domains.

For more information, please contact your Account Manager.
URL NameGlossary

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