During Migration, the way you are billed may need to be updated. In this article we've compiled the information you'll need to ensure uninterrupted service during the migration.
Migration To The Console - MyAccount Payments
Retail Migration FAQ
We realise that migration can disrupt day-to-day operations, so we've compiled a list of the most common questions we receive during migrations to hopefully mitigate as much of that as possible.
How do I cancel a service?
A quick overview of how to cancel a service with Melbourne IT.
Can I pay by Cheque or EFT?
How to pay by Cheque or EFT?
How do I pay an overdue invoice?
An article describing how to pay an overdue invoice.
Modifying Credit Card details
A guide on how to change or delete your credit card information.
Update Credit Card Information
How to update credit card information for your whole account in The Console
How To Make Payments
To pay your invoices from inside your account, follow the instructions below: Log into the Console. Click on the Billing tab. Locate the invoice you wish to pay and click Pay now.