We realise that migration can disrupt day-to-day operations, so we've compiled a list of the most common questions we receive during migrations to hopefully mitigate as much of that as possible.
Retail Migration FAQ
Setup Website and URL forwarding
Setup Webiste and URL forwarding on the Web and Email Forwarder or Domain Manager services
How To Cancel Subscription Services
Information on how to cancel subscription services through your account, which is necessary as we do not take cancellation requests via phone or email.
How do I upload (FTP) my website?
A guide on how to upload (FTP) your website.
How do I delegate to Melbourne IT name servers?
A guide on how to delegate to Melbourne IT's hosting servers, if your domain is under a different registrar.
Assisted Professional Email (Office 365) FAQ
Here are some Frequently Asked Questions discussing Assisted Professional Email powered by Office 365
How to back up your website?
A guide on how to back up your website.
Point my domain to an external site?
A guide on how to link your domain name with external website builders such as Wix or Weebly.