Billing
Migration To The Console - MyAccount Payments
During Migration, the way you are billed may need to be updated. In this article we've compiled the information you'll need to ensure uninterrupted service during the migration.
Update Credit Card Information
How to update credit card information for your whole account in The Console
Retail Migration FAQ
We realise that migration can disrupt day-to-day operations, so we've compiled a list of the most common questions we receive during migrations to hopefully mitigate as much of that as possible.
Standard Retail Pricing For All TLD's
The console brings a lot of new features, including more secure payment methods. As part of this, we no longer accept AMEX in USD. In order to make life easier for our customers and be as transparent as possible, we've provided a price guide matching each...
How To Make Payments
This article covers the payment process for your account with Melbourne IT, including what forms of payment are supported and how to use different functions, like BPay or Prepaid Credit.
How do I cancel a service?
A quick overview of how to cancel a service with Melbourne IT.
How do I pay an overdue invoice?
An article describing how to pay an overdue invoice.
Modifying Credit Card details
A guide on how to change or delete your credit card information.