The email scan will notify you if your website or servers are sending or referenced in spam emails. If you are identified on these lists, many email programs will ignore or classify emails from your site as spam. This means your customers and users will not get emails from you in many cases. To get your site off these lists and re-open communication with your customers, you must get off of these email 'blacklists'.
Our customer service team can assist you with being removed from a blacklist. Please contact us to discuss this at 1300 654 677.