LINK YOUR DOMAIN NAME TO YOUR HOSTING PLAN
PLEASE NOTE: You need to finish this step in order for your email service/website to be visible on the internet. It may anywhere from 24 to 48 hours from completing this step for your service to become active.
Any services you have with another provider will no longer be visible on the internet once this step is completed - however, the service will still be 'active' on the other provider, in that it will continue to be billed. You will need to contact your former provider to cancel this.
To link your domain name to your hosting plan, you will need to delegate the name to the following servers below (if your domain name is not hosted with Melbourne IT, you will need to contact your Registrar to arrange this).
|HOST NAME||IP ADDRESS|
|Primary:||ns32b.ssggrp-wc.com||(Please leave this empty)|
|Secondary:||ns32a.ssggrp-wc.com||(Please leave this empty)|
Note: If you are using our Cloud / cPanel plans please refer to 'The Console' category.
For instructions on how to delegate your domain name using Melbourne IT, see this article - How do I change the nameservers on my domain (redelegate)?
SET UP YOUR EMAIL ADDRESS IN THE CONTROL PANEL
|Step 1.||Open your web browser and then open your control panel. This is typically in the format of "http://example.com/ControlPanel/".|
|Step 2.||Enter your administrator User Name and Password when prompted. Click 'OK'.|
|Step 3.||Select 'Mailboxes'.|
|Step 4.||Enter your administrator User Name and Password. Click 'OK'.|
|Step 5.||Click 'Configure New'.|
|Step 6.||Enter your User ID. This should be the first half of your new Email Address.|
|Step 7.||Enter your Email Address.|
|Step 8.||Enter your Password. Your Password must be between 6 and 16 characters and must include at least one number.|
|Step 9.||Scroll Down and Click ‘OK’.|
|Step 10.||Your email address is now ready!|
SET UP YOUR COMPUTER TO RECEIVE EMAIL IN OUTLOOK
|Step 1.||From the menu bar in Outlook click on 'Tools'. Select 'Account Settings'.|
|Step 2.||In the email tab, select 'New'.|
|Step 3.||Enter your name, email address and password.|
|Step 4.||Check the box for ‘Manually configure server settings' or 'additional server types'. Click ‘next’.|
|Step 5.||Select 'Internet email' and click 'Next'.|
|Step 6.||Enter your Server Information. ‘Incoming mail server’ and ‘Outgoing mail server(SMTP)’ are both your domain name.|
|Step 7.||Enter your user name (the first part of your email address) and your password. The username should entered as the first part of the email address (before the dot) followed by the controlpanel username. For example, if my email address was firstname.lastname@example.org and my controlpanel login was MYDOM123, the username would be user1.MYDOM1|
|Step 8.||Select ‘More Settings’ at the bottom of the window.|
|Step 9.||Click ‘Advanced’.|
|Step 10.||Replace the ‘Outgoing server (SMTP)’ with ‘587’. Click ‘OK’.|
|Step 11.||Click 'Test Account Settings'.|
|Step 12.||Click 'Close'.|
|Step 13.||Click 'Finish', and then click 'Close'.|
|Step 14.||Outlook is now ready to receive emails!|
DIY WEBSITE BUILDER
You can find a step-by-step help guide to setting up and publishing your new website using the WebReady DIY website builder by clicking the PDF at the bottom of this post.
If you're using a shared computer and don't have Outlook, you can easily check your email by visiting Webmail. This URL is typically in the format of http://webmail.yourdomainname/webmail
We recommend that you do not store large amounts of mail in Webmail. This could potentially cause corruption and a possible loss of information.
We also recommend you keep a local copy of your website at all times for backup purposes.