Article

How to lodge a support request with Melbourne IT?

« Go Back

Information

 
TitleHow to lodge a support request with Melbourne IT?
Description

Help

We realise that sometimes getting online can be difficult, one of our core values is providing world-class customer service. There are multiple support channels for Melbourne IT. Our customer service operates 24/7 for both phone & email based support. You can either call Melbourne IT using numbers below or send us an email.

Alternatively head over to https://www.melbourneit.com.au/contact-us/ and on the right hand side under support you can click on "Submit a Support Enquiry"

 

Australia1300 654 677
International+61 3 8624 2300
Emailcustomersolutions@melbourneit.com.au

If you contact Melbourne IT customer service by the contact us form or customersolutions@melbourneit.com.au , a case will be generated for you. All of our cases follow the following format : CAS-XXXXXXX-XXXX . You can use this reference number when contacting customer service if you have an ongoing support request.

Want to give us some feedback about our customer service operation? Shoot off an email to feedback@melbourneit.com.au and tell us how we did.
Attachment 
Attachment 
Feedback

Was this article helpful?

   
Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255