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How to find email headers?

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TitleHow to find email headers?
Description

Email headers provide detailed information about an email including the from, to and date information. They also include a unique message ID and time stamps which assist system administrators locate specific emails when searching through email logs.
 
Our support staff may request a copy of the email headers from an email that customers are having some technical issues with. Email headers are useful when investigating a number of issues including email delays, duplicate emails or bounce back emails. The below information details how these headers can be obtained using various email software solutions.
 
 

Outlook 2013

 
Double click on the email you want to view email headers for
In the message window, select the File tab
Click the Properties button
Copy the text located in the Internet Headers box (located at the bottom of the window)
 
 

Outlook 2010

 
Double click on the email you want to view email headers for
In the message window, select the File tab
Click the Properties button
Copy the text located in the Internet Headers box (located at the bottom of the window)
 
 

Apple Mail

 
Select the Viewing tab
In the section Show header detail: select All from the drop down menu
Open any email to display the full header information in the body of your email message
 
 

Outlook 2007

 
Right click the email for which the headers are required
Select Message Options
At the bottom of the window that has opened, you will see the email headers for this email
 
 

Outlook 2003

 
Right click the email for which the headers are required
Select Options
The Internet Headers are displayed on the Message Options window
 
 

Outlook Express

 
Double click the email for which the headers are required
Click File then select Properties
Select the Details tab to display the header information
 
 

Windows Live Mail

 
Double click the email for which the headers are required
Click File then select Properties
Select the Details tab to display the header information
 
 

Thunderbird

 
Click View from the menu bar
Select Headers then select All
Open any email to display the full header information in the body of your email message
 
 

Gmail

 
Open the required email
At the right hand side of the email, next to Reply, click the down arrow
Select Show Original
The full header information is displayed in the body of your email message
 

Yahoo

 
Open your Inbox
Right click the email for which the headers are required
Click View Full Headers
 
 

Hotmail/Outlook.com

 
Open your Inbox
Right click the email for which the headers are required
Click View Message Source
The full header information is displayed in the body of your email message
 
 

@mail

 
Select the Inbox from the lefthand menu
Open the email for which the headers are required
Scroll down the left hand menu and click View Headers to display the header information
 
 

WebmailOX

 
Click on the email that you want to view the headers for
Click More
Click View Source
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