Setting up your cloud email in Outlook is pretty straight forward, however in order to make the process streamlined make sure you have purchased a Cloud hosting plan, have created an email account and have all email software information readily available. If you have been migrated from our other hosting infrastructure you will be using Cloud hosting.The guide follows settings for a POP configuration which is the most common type of email setup, however if your interested in using an IMAP setup please follow the guide, but refer to the table at the bottom of this article for settings pertaining to IMAP.
Modifying an existing email setup
1. Open up Microsoft Outlook 2011
2. Click on the File tab in the top left hand corner.
3. Under Account Settings click Account Settings...
4. Select the appropriate email account and click on Change....
5. Now you will need to modify some settings to connect your mailbox to our Cloud platform.
Email Settings + Server Information in Outlook 2010
Your Name: Simply enter the name you wish to be displayed as, commonly this will be your first and last name.
E-mail Address: Enter your full email address. (e.g email@example.com)
Account Type: Select POP3
Incoming Mail Server: pop.yourdomain.com*
Outgoing mail server (SMTP): smtp.yourdomain.com*
*leave the prefixes pop & smtp, only replace yourdomain.com
Username: This will be your full email address. (e.g firstname.lastname@example.org)
Password: This will be the password you specified upon mailbox creation.
Ensure that the 'Remember Password' checkbox is ticked.
1. Click on More Settings ....
2. Click on the Outgoing Server
3. Tick the checkbox My outgoing server (SMTP) requires authentication. This will automatically highlight Use same settings as my incoming mail server
leave this selected.
4. Click on the Advanced
5. Change the Outgoing server (SMTP) port to 587
6. Click OK
You can now either click Test Account Settings..
. or Next >
. It's a good idea to test your account settings to see if your email is working. If your email account is configured correctly you will get two green ticks confirming sending and receiving emails are working.
Simply follow the prompts through the Wizard clicking Next >
Your Melbourne IT Cloud email is now setup in your Outlook. If your unsure of some settings or wish to use IMAP please refer to this table for a list of our full email settings.
|Your Name||Your name as you wish it to appear for your recipients.||Your Name|
|Email Address||Your full email email@example.com|
|Incoming mail server||If you are using POP (most people will) use pop.example however if using IMAP please use imap.yourdomain.com||POP|
|Outgoing mail server (SMTP)||Enter our outgoing mail server. Please note that if you wish to send through our SMTP server it does require authentication..||smtp.yourdomain.com|
|User Name||Your full email firstname.lastname@example.org|
|Password||Your mailbox password||***************|
|Incoming Port||For POP the default port is 110 , however if using SSL the port is 995.|
For IMAP the default port is 143, however if using SSL the port is 993.
Normal = 110
SSL = 995
Normal = 143
SSL = 993
|Outgoing Port||Most ISP's tend to block port 25, so we recommend you use 587.||Non SSL = 587|
SSL = 465