Customers are able to upgrade their hosting plan and other subscriptions online via the Master Account console. Note: This option is not available when logging directly into your Domain level console.
To upgrade a hosting plan:
- Log into the Console
- Manage the domain you want to make changes to
- Click on the hosting plan you have in the left column (cPanel or Cloud)
- Next to the specifications at the top of the page, click 'Change Plan'
- Select the service and billing frequency from the available drop down menus
- Click [Continue]
- On the Order Summary page, review your order
- Confirm agreement of the Terms and Conditions
- Click [Submit]
Note: A pro-rata credit will be dependent on the remaining time left on the current hosting package.