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FAQs - Domain Name Protection Reports

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TitleFAQs - Domain Name Protection Reports
Description

Understanding how to protect your online business is paramount.  We understand your need to be informed of market activity surrounding your domain name/s and knowing what actions to take to ensure your brand is protected. 

What is this service?

Our new service includes a monthly report that informs customers of their overall domain status including how to further protect their brand via domain acquisition, marketing and security products.

Customers will also receive live alerts [via email] when a domain name that exactly matches their own is registered with a different extension (eg .org, .net, .info).  This gives complete coverage of domain name registration activity and useful suggestions on how to further protect your online brand.

Where can I purchase this service?

How much is this service? 

  • AUD 29.95 inc GST per month
  • USD 29.95 per month

* Customers are automatically billed per month

Are these Domain Name Protection Reports only for certain domain names?

Any registered domain name with Melbourne IT can activate this service

When will I receive my first report?

You will receive the report within 30 days from when you purchased the service and then every 30 days hence forth.

When will I receive live alerts?

Within 24 hours of a domain name matching your own being registered. 

What domain extensions [space] will be monitored?

Our Live Alerts monitors registrations in:

  • Global domains                     e.g .com  .net  .org
  • Australian domains              e.g .com.au  .net.au
  • New domains                        e.g .bike  .club  .technology
  • New Zealand domains         e.g .net.nz
  • UK Domains                           e.g .co.uk
  • US domains                           e.g .us

Where can I cancel this service?

Through the MyAccount under “Manage Services”, a customer can request to cancel their service.

Select the service, select ‘Cancel’ and confirm by clicking on ‘Go’

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