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Billing Options

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Description

When ordering and renewing subscriptions, customers can choose from a variety of billing methods and frequencies. This support page outlines the available options.

Billing methods

Customers may choose one of the below billing methods when ordering or renewing a subscription.

  • Credit card
  • Prepaid

The credit card and prepaid billing methods are all automated. This means that upon renewal, our system will automatically debit money from the prepaid account or credit card provided to us. 

To modify the credit card being used for a specific subscription, follow the instructions on our Update credit card information support page.

To modify the billing method being used for a subscription, please contact our support team.

Billing cycles

Depending on the service customers are subscribed to, they have an option to be billed monthly, quarterly or yearly.  

To modify the billing cycle of your subscription, please contact our support team.

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