IMPORTANT! If you are looking for help in regards to our recent migration, please click here for a useful FAQ covering everything you need to know. Our new Support Centre is still under development, so if you can't find the information you need, you can call our friendly support team on 1300 654 677, or contact us here.

Popular Articles
Migration FAQ
Everything you need to know regarding Melbourne IT's recent migration.
How do I manage DNS?
A guide to managing your domain name records with Melbourne IT.
How do I transfer my domain away?
An article on how to transfer your domain name away from Melbourne IT.
Wait Times For Telephone and Email Support
What is a Melbourne IT Registry Key?
A guide on using the Melbourne IT Registry Key.
Change your nameservers (redelegation)
A guide on delegating your domain name.
Make changes using site builder
How to edit content with your Web Design Package.
Setting up Cloud email in Outlook
An article about setting up your email in Outlook
How to use the new Website Builder tool.
A guide on how to use the new Website Builder tool.
Updating contact details on domain
A guide on how to update the contact information on your domain name otherwise known as WHOIS information.
Setting up Cloud email in Mac Mail
A guide on setting up your cloud email in Mac Mail
Setting up Managed Exchange in Microsoft Outlook
A guide to setting up Managed Exchange in Microsoft Outlook.
How do I manage my Domains?
A guide on how to manage your Domains.
Reset Your Email Password
Step by step instructions for resetting your mailbox password. Use this guide if your email client, such as Outlook, can't connect.
Setting up Cloud email on iPhone's & iPad's
A guide on how to setup cloud email on an Apple iPhone, iPad or iPod touch.